Refund & Cancellation Policy
Last updated: September 2026
At H3 Antenna, we are committed to ensuring your satisfaction. Please read our refund and cancellation policy carefully before making a purchase or enrollment.
1. Physical Products (H3 Antenna Instrument)
- Defective or Damaged Products: If you receive a defective or damaged instrument, please contact us within 7 days of delivery with photographs. We will arrange a replacement or full refund.
- Change of Mind: We do not offer refunds for change of mind on physical products once the order has been dispatched.
- Return Shipping: In case of approved returns due to defect, return shipping costs will be borne by H3 Antenna.
2. Workshop Enrollments
- Cancellation 7+ days before workshop: Full refund minus a 10% processing fee.
- Cancellation 3–6 days before workshop: 50% refund of the enrollment fee.
- Cancellation within 48 hours: No refund. You may transfer your enrollment to the next available batch.
- Workshop Rescheduling by H3 Antenna: If we cancel or reschedule a workshop, you will receive a full refund or priority enrollment in the next batch, at your preference.
3. Digital Products & Course Materials
Due to the nature of digital content, no refunds are offered on downloaded course materials, PDFs, or digital resources once accessed.
4. Refund Process
Approved refunds will be processed within 7–10 business days to the original payment method. Processing time may vary depending on your bank or payment provider.
5. How to Request a Refund
To initiate a refund or cancellation, please email us at vastuenergetics@gmail.com with:
- Your full name
- Order/enrollment details
- Reason for refund request
6. Contact Us
For any refund-related queries, please reach out to: vastuenergetics@gmail.com